Frequently asked questions
Everything I get asked before starting a project
Pricing, timelines, rights, payment, vectorisation... Here are the answers to the most frequently asked questions. Another question? Write to me directly.
In short : a professional logo with Mow-Logo costs between €150 and €525 depending on the package (Starter, Pro, Prestige). An all-in-one offer (logo + showcase website + printed materials) is also available at €1,150. Turnaround ranges from 4 to 9 days. Every package includes a transfer of usage rights and secure payment via ComeUp. Every logo is hand-drawn by Vincent Sotuela, a designer with over 20 years of experience, with no pre-made template.
Who is Mow-Logo?
Who is Mow-Logo?
I'm Vincent Sotuela, a designer specialising in logo creation for over 20 years. I've helped several hundred entrepreneurs, associations and companies in France and internationally build their visual identity. My goal isn't simply to draw a logo, but to create a lasting identity that genuinely represents your business.
How long have you been creating logos?
I've been a professional designer for over 20 years. During that time I've completed several hundred projects for companies, freelancers, craftspeople, associations and people starting a business.
Do you only work with clients in France?
No. I work with clients across France, but also in the UK, the US, Canada, Australia and several other countries.
Why choose a professional designer rather than a logo generator?
An automated generator produces a visual. A designer builds a brand identity. Before drawing a single line, I look at your business, your competitors, your target audience and the message your company needs to convey. The result is a unique, considered logo that works across all of your materials.
Pricing
How much does a professional logo cost?
The price depends on the level of support you need. I offer three packages : Starter (€150), Pro (€290) and Prestige (€525). Each package includes an original creation along with the files needed to use it.
Is there an all-in-one offer?
Yes : the Complete Package (€1,150) includes the Prestige pack, a one-page showcase website, and your web and print presence (email signature, LinkedIn banner, flyer, brochure, business card). Full details are on the pricing page.
Why are your prices higher than some designers or online generators?
Because you're not just paying for a drawing. You're investing in strategic thinking, fully custom work, professional usable files, usage rights, and over 20 years of experience. A logo is built to last for years, not to be redone six months later.
Are there any hidden fees?
No. The advertised price matches the service you choose. You know the total cost before ordering.
What happens if I don't like any of the concepts proposed?
Each package includes a set number of revisions (5 for the Starter pack, 10 for the Pro pack, unlimited for the Prestige pack). We keep working together until we reach a result that genuinely fits your project.
Working method
How does the logo creation process work?
Every project follows several steps : analysing your business, reviewing your needs, graphic research, creating several creative directions, revisions, then delivery of the final files. This method guarantees a result that's coherent with your brand image.
Do you use artificial intelligence to create logos?
I can draw on certain AI tools early on, as a source of inspiration or to speed up a graphic research phase. That said, the final logo is entirely reworked, redrawn and vectorised by hand in Adobe Illustrator : I never deliver an automatically generated logo as-is.
Are the logos fully vectorised?
Yes. All logos are finalised in Adobe Illustrator. They can be enlarged to any size (from a business card to a billboard) with no loss of quality.
What files do I receive on delivery?
Depending on the package chosen, you receive all or some of : high-definition PNG and JPG files, a vector file (SVG, EPS, PDF), the Illustrator source file (AI), a black & white version, and for the Prestige pack, an alternative colour version plus the full brand guideline.
Can I modify my logo later on?
Yes. The vector files you receive make it easy to change colours, text or certain shapes, either yourself or with another designer if needed.
Do you only work remotely?
Most of the project happens remotely (video calls, messages, file sharing), which lets me offer reasonable prices with no compromise on quality. An in-person meeting is possible depending on your location, particularly for clients near Lyon.
Rights & ownership
Do I own the rights to my logo?
Yes. Transfer of usage rights is included according to the terms of the package you select. You can use your logo freely across all of your communication materials.
Is the logo genuinely unique?
Yes. I never reuse an old project or a pre-made template. Every creation is made specifically for one client, based on their business and their needs.
Timelines
How long does it take to receive my logo?
Between 4 and 9 days depending on the package chosen : 4 days for the Starter pack, 7 days for the Pro pack, 9 days for the Prestige pack, which includes a full brand guideline.
Do you offer express delivery?
Yes, depending on my availability. You can contact me before ordering to check whether a shorter turnaround is possible for your project.
Payment & security (ComeUp)
Why do you work through ComeUp?
ComeUp secures the entire service. You benefit from secure payment, order tracking, built-in messaging and a dispute centre in case of disagreement over delivery.
How does ComeUp's secure payment work?
When you place an order, your payment is held by ComeUp. Funds are only released to the seller once the service has been delivered in line with the platform's terms : this protects both the client and the freelancer.
Can I talk to you before ordering?
Yes. You can use the "Contact seller" button on ComeUp, or write to me directly, to discuss your project before placing any order.
Can I get an invoice?
Yes. ComeUp automatically generates an invoice after your order.
Is my project eligible for insurance?
Some orders placed through ComeUp may be eligible for the insurance offered by the platform (via Hiscox), subject to ComeUp's own eligibility conditions. This provides extra peace of mind for businesses outsourcing the creation of their visual identity.
Vectorisation & existing logos
I already have a blurry or AI-generated logo — can you fix it?
Yes, this service is called vectorisation. A pixelated, blurry or AI-generated logo can be redrawn by hand into a clean vector file, starting at €32. See service details →
Is there a cheaper option than a custom logo?
Yes : ready-made logos, starting at €50 (with a few free ones too). These are 100% original concepts, drawn from previous projects where several concepts were proposed but only one was chosen by the client. They're not exclusive (other people can buy them too), and the base price includes personalising it with your name and one colour change. See the gallery →
After delivery
Can I contact you again several months after delivery?
Yes. I keep the files for your projects and can step back in later for updates, variations or new materials.
Do you create a full brand guideline?
Yes. Depending on the package chosen, I can build a genuine brand identity covering colours, typography, usage rules, variations and the graphic elements tied to your logo.
Do you design other communication materials?
Yes, I also design business cards, flyers, posters, social media visuals, email signatures, banners, covers, YouTube thumbnails, mascots and websites.
Do you work with people just starting their business?
Yes. A large share of my clients are entrepreneurs launching their business who want to start out with a professional identity from day one.
My company already exists — is it worth redoing my logo?
Yes, often. A redesign can modernise your image, build credibility and help you stand out from competitors, without necessarily losing what makes your identity yours.
Another question?
Write to me directly, I reply within 24 hours.